Job Description
Key Duties and Responsibilities
* Course development request process management
o Oversee and administer the global course development request process, ensuring timely collection and clarification of the necessary data sets from the regions, consolidating the results for analysis and management review.
* Project roadmap maintenance and reporting
o Maintain and publish the Global Training Development roadmap, ensuring data currency for official reporting.
* Course development project forecasting
o Produce training development project forecasts in conjunction with the Project Leads and Project Designer.
* Resource allocation management
o Identify resource availability for development projects in response to the Project Lead specification, managing resource bookings and allocations in alignment with agile project plans.
* Project management tool maintenance and task management
o Prepare and maintain project management tool data, ensuring data accuracy and up-to-date task tracking.
o Provide communication updates to the project governance team on progress of project deliverables and milestones, with timely reporting of any bottlenecks or delays.
o Prepare project reports and present key information to senior management teams as required.
o Facilitate post-project data analysis with team members to improve processes and future project forecasting.
* Live project coordination
o Co-management of training projects from start to finish, through the coordination of global activities to plan, working with autonomy at times to assign and monitor tasks.
o Take responsibility for the tracking of all project tasks and their delivery, including following up directly with the project participants on a global basis when required.
o Document actions, updates, and decisions in project meetings for tracking and follow-up.
o Proactively communicate with project members across locations to ensure timely delivery of their obligations.
* Training content release
o Coordination of the pre-release content review process carried out between GTD and external stakeholders.
o Management of the training content publishing process through consolidation of all course material assets and completion of all steps for release. Posting of the release onto the Global Trainer Forum.
* Translation process management
o Coordinate the training content translation process to meet project deadlines, planning task scheduling, assigning experts, managing communications and the delivery of tasks.
* Global Trainer Forum administration
o Manage memberships, access management levels and file administration on the Global Trainer Forum.
* Communication management
o Act as the central point of contact for the GTD team, facilitating information exchange and collaboration between internal and external Bosch training stakeholders across all GTD communication channels.
o Monitor incoming communications and cross-communication on the Global Trainer Forum, moderating the chat areas when necessary and responding to posts.
o Manage outward-facing Global Training Development communications, posting GTD news and updates via internal Bosch media channels to worldwide trainers and management.
o Communicate any externally required calls-to-action to support GTD processes, reminders of standing obligations, and the raising of tickets where necessary.
o Facilitate regular stakeholder engagement to gain feedback on projects and inform the future development of global training.
* Application and systems administration
o Manage the licencing provision and access management of GTD development tools and applications.
Qualifications
* Strong interpersonal and verbal communication skills, with the ability to engage with parties at different levels
* Excellent organisational and multi-tasking skills, capable of coordinating multiple projects at different stages
* Fluent in the recording and tracking of data with accuracy and attention to detail
* The self-assurance to encourage, and if necessary, challenge commitments to project deadlines of participants
* Motivated, proactive, and solutions driven. Able to expertly manage and track all required tasks to completion.
* The ability to work alone or within a team, under minimum supervision to meet project deadlines whilst ensuring that all necessary and relevant functions, departments, and personnel are consulted to achieve the best outcomes
* Confident in knowing how best to action or respond to requests and information from a variety of sources
* The proficiency to compile written external communications to a professional standard
* Previous experience in project and team coordination, support or administration is essential. Related training or qualifications in project management would be an advantage.
* Experience using project management tools and software.
* Computer literate and competent in the use of MS applications.
Additional Information
On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.
This role, for internal candidates, is at a UK Job Band 5.