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Salary Package: £, to £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours:
Contract Type: Permanent, full time
Hours: am till, Monday – Friday, we would require you to be flexible to cover various other shifts when required.
Interview Process: -stage process
Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life-long learning opportunities
* Opportunity to join Europe's largest privately-owned IT Company
Key responsibilities:
* Reprographics service including photocopying and digital printing of both colour and black & white documents, in each case to a quality specification satisfactory to the Client.
* Binding and finishing services to documents including wire, comb binding, laminating and stapling, in accordance with the Client’s house style.
* Maintain quality control procedures agreed with the Client from time to time and in accordance with accepted industry standards.
* Ensure all Reprographics work is produced accurately and to specification.
* Provide expert advice about document management and production issues.
* Assist the Client Service Manager with client reporting, statistics and analysis.
* Document production using in-house software (A wide knowledge of word and excel formatting, PDF manipulation, OCRing, Quality control, PDF merging, renaming etc. may be required)
* Undertaking large volumes of printing, photocopying, scanning, binding and booklet making.
* Liaising with Client Services Manager and clients, taking bookings and recording incoming requests, communicating deadlines and delivery times.
* Prioritising work and outsourcing work to external providers where necessary.
* Responding to service calls from staff, logging machine faults with service providers and monitoring responses. Regularly review processes and look for opportunities to become more efficient.
* Any other duties as reasonably requested by the client or the Client Services Manager.
* To ensure production of high-quality documents to customers agreed standards and delivery.
* Preventative maintenance of equipment including call out reporting, monitoring of response times, machines cleaned and calibrated.
Skills and experience:
* Good experience working in a similar reprographics environment.
* PC literate; working knowledge of ADOBE Acrobat and PDF; converting documents to Word, PDFs, JPEGs and TIFFs.
* Ability to demonstrate experience using Canon copiers, heavy-duty guillotine, Velo, Comb, Coil, Wiro binding and booklet making machinery.
* Ability to demonstrate a full working knowledge of print room equipment, systems and procedures.
* Flexible approach to working hours when required to cover sickness etc.
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