We are looking for an experienced End-User Computing/Microsoft 365 Desktop Lead with the following skills and experience:-
* Strong leadership and influencing skills - previous experience of managing an enterprise level Desktop support function
* Ability to set direction for internal corporate services so need a solid technical background and understand service (know what looks good!)
* Be highly customer centric
* Previous Desktop budget management £3m+ responsibility
* Be commercially focussed and strategically savvy, including cost savings
* Have 3rd Party and stakeholder relationships experience
* Background of IT Desktop/End User IT support experience
* Good knowledge of M365/Azure
* Ability to set the direction, shape and enhance the future desktop support function
* Requires a broad technical awareness and have the gravitas and confidence to challenge
* Ability to change current culture and reset Know what looks good!
* Have an eye on Cyber Essentials/Security
* Responsibilities for Audits, Software licences, ISO etc.
Nice to haves:
* A background in working at this level for a Managed Service Provider would be ideal
* Awareness of latest Commercial and Desktop strategies
* Cyber Essentials ISO Best practice
* ITIL
* Change/Transformation experience
For more information regarding this job opportunity please apply within.