Membership Advisor
Chiswick
£20,820 + Bonus
An exciting opportunity to work for one of the UK's largest gyms. This fitness job in Chiswick is the perfect opportunity for a fitness professional to join their team.
Do you have a background within health and fitness?
Are you passionate about sales and retention?
Do you have experience managing a team?
If you answered yes to all the above, then we have the perfect role for you.
As a membership advisor, you will be in charge of leading the day-to-day running of the sales and retention throughout the club.
Daily Duties
* In charge of leading all sales via inreach and outreach
* Dealing with membership enquiries via phone, email, and face-to-face, ensuring a high standard of member experience, providing precise information to prospective members
* Conducting tours and gym inductions
* Establish and maintain positive relationships with existing members to increase member retention and referral business
* Support and work with marketing strategies, KPI’s, and initiatives throughout the club
* Planning and running marketing and member events in and out of the club
* Maintain accurate and up-to-date records of sales activities and member information in our CRM system
* Be front facing for any member enquiries
* Engaging in B2B sales creating corporate and membership deals
Essential Requirements
* Proven track record of success in sales, preferably in the fitness or health industry
* Level 2 Gym Instructor
This role is a great opportunity for someone who is fun and friendly and has a genuine interest in wanting to help people become active and fulfill their individual fitness goals.
Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.
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