Our client, an established leader in the commercial drainage sector, provides reactive and scheduled maintenance services to some of the world's most renowned brands, including major restaurant chains, hotels, and supermarkets. Our client's success has been built on long-term partnerships with internationally recognized blue-chip clients. Due to continued growth and expansion, they are seeking an experienced Contract Manager to join our friendly team to oversee the delivery of exceptional service to our clients.
Main Duties:
1. Develop and maintain strong relationships with key accounts, ensuring high levels of customer satisfaction.
2. Identify and pursue new business opportunities within the drainage industry.
3. Negotiate contracts and pricing with clients to maximize profitability.
4. Deal with all customer relations queries.
5. Collaborate with internal teams to ensure excellent delivery of products and services.
6. Provide exceptional customer service and support to resolve any issues or concerns.
7. Manage a variety of large accounts.
8. Directly manage a team including engineers, subcontractors, account administrators, and negotiators.
9. Attend on-site meetings as required.
What Helps You to Fulfill This Role:
1. Experience in Contracts Management.
2. Experience in managing projects.
3. Strong negotiation and communication skills - both written and verbal.
4. Proven ability to develop and maintain long-term client relationships.
5. Excellent problem-solving abilities.
6. Proficiency in Microsoft Office.
The Package for This Role Includes:
1. Competitive salary.
2. Company car included.
3. 28 days annual leave (including 8 Bank Holidays).
4. Staff events.
5. Employer pension contribution scheme.
6. 45-hour contract; Monday-Friday 8am-5pm.
Job Type:
Full-time
Pay:
£45,000.00-£50,000.00 per year
Benefits:
1. Company car.
2. Company events.
3. Company pension.
4. Employee discount.
5. Free parking.
6. On-site parking.
7. Unpaid 1 hour lunch break.
For more info please call Lauren on (phone number removed).
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