Winterhalter & Classeq have an exciting opportunity for a Credit Control Administrator to join our busy team in Knowlhill, Milton Keynes. The day-to-day duties of the Credit Control Administrator includes maintaining and updating the consolidated invoice ledger, posting payments to debtor’s accounts, data input of Direct Debit initialisation run, compiling credit exposure and ledger reports for the credit controllers, processing incoming funds, producing monthly statements, sending dunning letters and chasing customers for overdue debts. The Credit Control Administrator is a key figure in supporting the financial function of a business, which requires the building and maintaining of strong relationships with the credit controllers to ensure the smooth running of their accounts. Working within a team of 6 credit controllers Working closely with the Credit Manager, colleagues across the business plus internal & external customers Administering ledgers in excess of £5m The Credit Control Administrator has an important role to play in supporting the financial function of our business by: Ensuring customer data is up to date. Providing accurate management data. Working closely alongside stakeholders to minimise risk whilst supporting business growth. Supporting the evaluation of customer credit limits. Manage and maintain the consolidated ledger ensuring information is accurate and matches to individual customer portals. Processing incoming funds & maintain the reconciliation of accounts. Maintain the credit control system and processes in collaboration with Sales, Marketing and Finance colleagues. Check customer’s credit and approve or decline applications based on company standards and requirements. Maintain accurate master data records. Work closely with the Credit Manager to improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal proceedings if necessary. Developing an understanding of each consolidated invoicing customer and how the individual portals operate, and the challenges that it faces from internal and external factors Essential skills, knowledge, and experience : Outstanding interpersonal and communication skills (written and verbal). Computer literate – Microsoft Office including Excel. Strong analytical skills and an eye for detail. The ability to listen to customers and negotiate solutions. Willing to undertake further training to fulfill the requirements of the role. Desirable skills, knowledge, and experience: Previous ledger management experience. Results orientated. Able to manage time and work under pressure to tight deadlines. Able to manage the demands of numerous tasks. High attention to detail. Tenacious, persistent, and balanced. Patient and with the ability to remain calm. Open and enthusiastic approach whilst remaining firm and professional. Hours: Full time: 37.5 hours per week Set hours: Monday to Friday: 08:30 - 17:00 Benefits include: Contributory Pension Life assurance 25 days annual leave plus bank holidays Employee Assistance Programme Staff Perks & Savings Scheme Free Parking Free Tea and Coffee Dress Down Days Staff Events Winterhalter Ltd is an equal opportunities employer