We are looking for a compassionate, reliable, and patient Personal Assistant to support an individual living with personality disorders and complex emotional needs. This is a deeply rewarding role focused on building a trusting, consistent relationship with the service user, helping them to navigate daily life while maintaining their independence and dignity.
Key Responsibilities:
1. Provide one-to-one support, both emotional and practical, in a trauma-informed and person-centred manner
2. Assist with daily living activities such as cooking, cleaning, shopping, and attending appointments
3. Support the service user in managing routines and developing coping strategies
4. Promote self-care, independence, and positive social interaction
5. Accompany the service user to social and community activities, as appropriate
6. Be a consistent and calming presence, especially during times of distress or emotional dysregulation
7. Work collaboratively with mental health professionals and support networks where required
8. Maintain clear and confidential records of daily activities, incidents, and progress
9. Adhere to safeguarding protocols and health & safety regulations
Person Specification:
Essential:
1. Genuine empathy, patience, and non-judgmental attitude
2. Strong communication and interpersonal skills
3. Experience supporting individuals with mental health conditions, particularly personality disorders
4. Ability to remain calm under pressure and respond to crisis situations appropriately
5. Flexibility, reliability, and a proactive approach
6. Understanding of confidentiality, boundaries, and safeguarding
7. Must be flexible as this is a mix of days and nights, weekdays and weekends
Desirable:
1. Knowledge of DID, trauma-informed practice, or mental health first aid
2. Previous experience working in a care or support setting
3. Driver's license and access to a vehicle (if transport is required)
Additional Information:
1. Full training and ongoing support will be provided
2. This role may involve lone working and requires emotional resilience
3. An enhanced DBS check will be required before employment
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