Due to internal progression, Ainscough Crane Hire are looking for a Part Time Receptionist - General Administrator to join the team at Head Office. There is some flexibility regarding hours and we would like you to explain this in your application. We are looking for 3-4 days per week.
The Receptionist and General Administrator is responsible for managing front desk operations, providing a welcoming atmosphere for visitors and staff, handling various administrative tasks when requested and will be responsible for answering all incoming phone calls.
Benefits
* Eligibility for retention bonus
* 24 days annual leave plus bank holidays (Pro rata)
* Group life assurance 3 x basic salary
* Pension 4% employer 5% employees
* Online access to payslips, book and view holidays and personal info
* Access to the Ainscough Advantage (People Value) benefits platform
* Staff forums run 3 times a year - have your voice heard
Key Responsibilities
Reception Management
* Greet visitors, clients, and staff in a friendly and professional manner, ensuring they are directed appropriately.
* Maintain the visitor log and issue visitor badges as needed.
* Answer and manage incoming phone calls professionally and in a timely manner.
* Provide clear and accurate information to callers.
* Take and relay messages to the appropriate members of staff verbally or via email.
* Maintain a clean, welcoming, and organized reception area.
* Serve as a point of contact for internal and external inquiries, ensuring clear and timely communication.
* Receive and sort mail and other postal deliveries on a daily basis.
* Sending out of all head office post on a daily basis.
* Organising courier deliveries when required.
* Maintain and organise office supplies, placing orders as needed to ensure smooth office operations.
* Continually seek to improve the way in which the role operates within the business to achieve its objectives.
* Undertake other duties that management may reasonably request.
Administrative and Additional Duties
* Perform general administrative tasks such as data entry, managing head office supplies and supporting with company mail merges.
* Assist with scheduling and calendar management, including booking meeting rooms and arranging appointments for senior managers and the wider EXEC Team.
* Support with the booking of hotels, car hire and travel arrangements for senior managers and the wider EXEC Team.
* Director Diary Management if required.
* Event Management and support when required.
* Support various departments by preparing documents or reports if requested.
* Support the HR Business Partner with general admin tasks which may involve generating letters and creating and maintaining accurate spreadsheet and trackers.
Person Specification
Essential
* Good standard of literacy in English and Maths.
* Proven experience as a receptionist, office administrator, or similar role.
* Strong communication skills, both written and verbal.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Exceptional organisational and multitasking abilities.
* Professional appearance and a positive, customer-focused attitude.
* Ability to work independently and handle a wide range of tasks with discretion.
Desirable
* Experience in scheduling, calendar management, and travel coordination.
* Previous experience in customer service or a client-facing role.
* Reliability and prompt timekeeping.
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