About Our Client
The business are well established and continuously growing within the logistics sector. This is a great time to join with scope to rapidly further your career.
Job Description
Operations Manager will be responsible for:
* Oversight of 6 site mangers across the North West and South
* Support the operations and business with commercial development and act as the middle person
* Responsible for people management, including HR escalations, 121s, and succession planning
* Customer engagement, providing quotes, handling claims and acting as the escalation person
* Support the business with the implementation of new project
* Advise and support with the upgrade of a WMS
* Monitor and manage budget and financial performance within the department
* Develop and implement strategic plans to enhance customer service
* Oversee the continuous improvement of systems and processes within the department
* Manage relationships with key stakeholders, both internal and external
* Ensure a strong focus on safety and risk management within all operations
* Represent the company at industry events and conferences
The Successful Applicant
A successful Operations Manager should have:
* Experience of managing large operational teams
* 3PL or similar experience is highly beneficial, particularly with customer management
* Support with the implementation or upgrades of a WMS
* Understanding of P&L and budget management
* Based in the North West, such as Warrington, Liverpool, Manchester may be advantageous
* Proven people management experience, including HR escalation, succession planning
* Versatile in the logistics distribution and supply chain sector
* Operational planning and forecasting
* Ambitious and driven person who wishes to progress with the business
What's on Offer
The Operations Manager will receive
* Salary between £50,000 - £65,000 depending on experience
* Pension of 12%
* Clear progression
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