Job Title: 2nd/3rd Line Engineer
Location: East Lancashire
Type: Permanent
Start Date: ASAP
Salary: £28k-£32k + Benefits
Are you a 2nd/3rd Line Engineer with a background working with MSPs within the Northwest?
Our client is an IT Managed Service Provider based in East Lancashire, specializing in providing business IT solutions to SME and Enterprise clients across the UK.
They are looking to add a 2nd/3rd Line Engineer to their expanding and busy technical team. In addition to being part of the technical team, you would also be expected to go out on-site to carry out support, project, and installation work.
The successful candidate will need to have experience working for a similar MSP and Microsoft Partner and must be able to demonstrate experience with supporting the following technologies:
1. Windows Server, Virtualisation, and Microsoft Azure
2. Microsoft 365 including SharePoint, Exchange Online, Teams
3. Azure/365 features such as Azure Active Directory, Azure Virtual Machines, Intune Endpoint Manager
4. Security devices and firewalls, switches, VLANs, routing, etc.
5. Meeting strict SLAs and following procedures
6. Participating as a full team member in the engineering team to assist the helpdesk team in resolving complex tickets
7. Excellent communication skills and the ability to speak to both technical and non-technical clients at the appropriate level
8. Liaising with leading vendors including Microsoft, Dell, HP, Acronis, StarWind, Sophos, Cisco, etc.
In return, we offer an exciting career in a growing company with an excellent salary up to £32k base and benefits, which include:
1. Company Events
2. Company Pension
3. Performance Bonus
4. Free On-site Parking
5. Private Medical Insurance
6. Sick Pay
If you are interested in this role, please APPLY ASAP and we will be in touch with further details.
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