Inside IR35 Contract
Hybrid in Hayes office
Job Description:
We are looking for a skilled and detail-oriented Deployment Technician to join our team. The successful candidate will be responsible for the deployment, installation, and support of hardware and software systems, with a focus on warehouse/asset management, hardware configuration, and provisioning. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.
Key Responsibilities:
1. Warehouse/Asset Management:
* Manage inventory and asset tracking systems.
* Oversee warehouse operations and ensure accurate record-keeping.
1. Hardware Configuration, Distribution, and Provisioning:
* Configure and distribute hardware for end-users.
* Provision devices with iOS and Mac OS X.
1. Software Deployment:
* Install and configure software applications, operating systems, and updates.
* Ensure software licensing compliance and proper documentation.
1. System Configuration and Support:
* Perform system diagnostics and troubleshooting to resolve hardware and software issues.
* Provide technical support to end-users, including remote assistance and on-site support as needed.
1. Specific Software and Hardware Management:
* Utilize Omnitza for asset management and tracking.
* Administer Jamf for managing Apple devices.
* Deploy applications and manage device configurations using Jamf.
1. Documentation and Reporting:
* Maintain detailed documentation of deployment processes, configurations, and system changes.
* Generate and submit deployment reports and logs.
1. Collaboration and Training:
* Collaborate with IT team members and other departments to ensure smooth deployment processes.
* Provide training and guidance to end-users on new systems and applications.
Required Skills and Qualifications:
* Technical Skills:
* Proficiency in hardware installation and troubleshooting.
* Strong understanding of operating systems (Windows, macOS, Linux) and software applications.
* Experience with networking concepts and equipment, including routers, switches, and firewalls.
* Familiarity with asset management tools like Omnitza.
* Experience in configuring and provisioning hardware.
* Proficiency with iOS, Mac OS X, and Jamf administration