Job summary Are you passionate about patient care and eager to make a real difference in a dynamic healthcare environment? Join our dedicated team at Priory Medical Centre, where we prioritise patient well-being and a supportive work culture. We are looking for a compassionate and skilled Healthcare Assistant to support our GPs and practice nurses in delivering exceptional care to our diverse community. As a Healthcare Assistant, you will play a vital role in the day-to-day operations of our practice. Your responsibilities will include taking patient vital signs, assisting with minor procedures, performing phlebotomy, conducting health screenings, and providing health education. You will also support administrative tasks such as updating patient records and coordinating with other healthcare professionals to ensure seamless patient care. We value continuous learning and professional growth. You will receive ongoing training and opportunities to expand your skills, all while working in a friendly and collaborative environment. If you are dedicated, empathetic, and eager to contribute to a team that makes a positive impact on patients' lives, we would love to hear from you Main duties of the job Primary Responsibilities The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks. Undertake new patient health checks Support the practice nurse with health promotion programmes Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately Facilitate routine and 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other clinical tasks as required Support the practice nurse with the management of chronic disease clinics Carry out BMI checks as directed Act as a chaperone as required When trained, undertake venepuncture When trained, administer flu vaccinations Carry out ECGs as requested Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Ensure fridges are cleaned routinely in accordance with extant guidance Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy Deliver opportunistic health promotion where appropriate Processing and management of laboratory samples requested by GPs/nurses Vaccine/cold chain storage, monitoring and recording About us Priory Medical Centre is a well-established Warwick GP Partnership with a list size of approximately 19,500 patients and one branch surgery. We have 6 GP Partners and a full complement of additional staff including Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Health Care Assistants and administrative support. We are a recognised training practice for GP Registrars. In June 2021, the practice moved into a brand new purpose built surgery designed with patient care in mind. The new building will be a modern, energy efficient & fit for purpose building that will enable the practice to provide better services to our patients. As a result of having the new facilities available, the practice closed the main Cape Road surgery, along with the Cape Road branch surgery. The new facilities act as the main surgery, with a branch surgery still available to patients on Woodloes Park at the following address: 1 Brese Avenue, Woodloes Park, Warwick, CV34 5TS. Our Vision To provide accessible and cohesive patient centred care in a supportive town centre environment that continually strives to improve Date posted 24 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working, Compressed hours Reference number A2875-25-0002 Job locations Priory Medical Centre Priory Road Warwick CV34 4NA Priory Medical Centre 1 Brese Avenue Warwick CV34 5TS Job description Job responsibilities Primary Responsibilities The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Undertake new patient health checks Support the practice nurse with health promotion programmes Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately Facilitate routine and 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other clinical tasks as required Support the practice nurse with the management of chronic disease clinics Carry out BMI checks as directed Act as a chaperone as required When trained, undertake venepuncture When trained, administer flu vaccinations When trained, carry out ear irrigation under the supervison of the practice nurse Carry out ECGs as requested Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Ensure fridges are cleaned routinely in accordance with extant guidance Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy Deliver opportunistic health promotion where appropriate Processing and management of laboratory samples requested by GPs/nurses Vaccine/cold chain storage, monitoring and recording Secondary Responsibilities In addition to the primary responsibilities, the healthcare assistant may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Job description Job responsibilities Primary Responsibilities The following are the core responsibilities of the healthcare assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Undertake new patient health checks Support the practice nurse with health promotion programmes Carry out baseline observations such as pulse oximitery, blood pressure, temperature, pulse rate, recording findings accurately Facilitate routine and 24-hour BP monitoring, advising patients accordingly Undertake wound care, dressings and other clinical tasks as required Support the practice nurse with the management of chronic disease clinics Carry out BMI checks as directed Act as a chaperone as required When trained, undertake venepuncture When trained, administer flu vaccinations When trained, carry out ear irrigation under the supervison of the practice nurse Carry out ECGs as requested Ensure specimens are recorded and ready for onward transportation Provide support during minor operations as required Ensure all clinical rooms are adequately stocked and prepared for each session Ensure fridges are cleaned routinely in accordance with extant guidance Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy Deliver opportunistic health promotion where appropriate Processing and management of laboratory samples requested by GPs/nurses Vaccine/cold chain storage, monitoring and recording Secondary Responsibilities In addition to the primary responsibilities, the healthcare assistant may be requested to: Participate in practice audit as directed by the audit lead Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Person Specification Personal Qualities Essential Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance Qualifications Essential Level 3 Care Certificate (or Healthcare related qualification) Desirable Phlebotomy Qualification GCSE Grade A-C in English & Maths Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Competent in the use of Office and Outlook Desirable EMIS / Systmone / Vision user skills Clinical Knowledge & Skills Desirable Wound Care / Removal of sutures & staples ECGs Venepuncture New patient medicals inc. Height, weight, BP, Pulse Chaperone procedure Ability to record accurate clinical notes Experience Essential Experience of working in a healthcare setting Experience of working with the general public Desirable Experience of working in a primary care environment Experience of working in a GP practice Person Specification Personal Qualities Essential Polite and confident Flexible and cooperative Motivated Problem solver with the ability to process information accurately and effectively, interpreting data as required High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Effectively utilises resources Punctual and committed to supporting the team effort Other Requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Occupational Health Clearance Qualifications Essential Level 3 Care Certificate (or Healthcare related qualification) Desirable Phlebotomy Qualification GCSE Grade A-C in English & Maths Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Competent in the use of Office and Outlook Desirable EMIS / Systmone / Vision user skills Clinical Knowledge & Skills Desirable Wound Care / Removal of sutures & staples ECGs Venepuncture New patient medicals inc. Height, weight, BP, Pulse Chaperone procedure Ability to record accurate clinical notes Experience Essential Experience of working in a healthcare setting Experience of working with the general public Desirable Experience of working in a primary care environment Experience of working in a GP practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Priory Medical Centre Address Priory Medical Centre Priory Road Warwick CV34 4NA Employer's website https://www.priorymed.nhs.uk (Opens in a new tab)