Job Description:
Job Title:
Account Manager
Department:
Sales
Direct Report to:
Head of Sales
Scope of Role:
Identify and nurture new business opportunities through e-mails, cold calling and networking
You are expected to nurture existing clients, develop relationships, and provide excellent customer service.
Always ensuring client satisfaction
Develop and maintain a good working relationship with the team
Operating Hours:
37.5 hours per week
Flexibility is required at times; however, you will normally be required to work the following hours:
* Monday - Friday: 9:00am - 17:30pm
Responsibilities:
Develop open and effective channels of communication with each Client and building strong working relationships
Communicate professionally, courteously, and effectively with Clients by telephone, email, letter and face-to-face
Provide every client with an excellent service from start to finish
Understand the needs of our clients and be able to respond effectively with a solution
Research and identify new business opportunities - including new markets, growth areas or new ways of reaching existing markets - using the internet, in-house CRM, external lead generation, dat...