At a Glance Role: Catering Partner - Night Shift Hours: Full time Position working 37.5 hours per week Night Shift Working Hours 23:00 to 07:00. Shift Pattern: Various Shifts Including Weekends. Position: Permanent Position Location: Coulsdon Customer Fulfillment Centre (CFC) Pay: £12.89 - £13.15 negotiable dependent on skills and experience plus a Night Shift Premium. About The Role Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures. To ensure food available to meet service requirements. To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager. To ensure accurate completion of all legal paperwork in line with Branch operational standards. Completion of food safety duties. Smooth day to day running of the catering service. Achievement of the required Internal & External Audit results. Positive customer feedback from Partners. Achieving and exceeding day to day catering standards. You also can view a copy of the full job outline here: External applicants- please view the attached job outline Internal applicants- please use the link below Job Requirements Working as part of a team of catering assistants to ensure a smooth service is provided in accordance with all relevant procedures. To ensure stock available to meet service requirements, with attention being given to controlling wastage and ensuring food is rotated and no items are left beyond their sell by date. To act promptly on any customer comments, using initiative to resolve them where possible and report issues or unsolvable day-to-day problems to the line manager. To ensure accurate completion of all legal paperwork in line with Branch operational standards. Daily, weekly, Monthly completion of Health & Hygiene duties. The role requires you to be standing & walking for the whole shift, including working in a hot environment. Maintaining a clean and hygiene compliant workstation. Preparing meals for Service. Washing up and using dishwasher equipment. Desirable Experience Skills And Qualifications Previous hospitality or customer service experience. Knowledge food safety and hygiene procedure. Experience of working in a fast paced environment. Works well under pressure. Working as part of a small team. An ability to use imagination and be creative. Benefits We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include: Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount. Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy And much more Find out more about our benefits here: https://www.jlpjobs.com/about/benefits/ If you would like to view the job outline for this role please see attached our job outline.