As an Account Manager, youll be at the heart of our customer relationships, helping us ensure that every partnership is meaningful, valuable, and long-lasting. You will: Support the Networks: Be the key contact for our Networks, ensuring seamless communication and collaboration between teams and customers Build relationships: Development meaningful long-term connections with existing customers, making sure theyre delighted with the services we provide Grow our reach: identify and build new relationships with potential customers, transforming these connections into exciting new business opportunities Drive Retention: Focus on customer satisfaction and retention by proactively addressing needs, resolving issues, and providing high quality support Who you are: A relationship builder: Youre skilled at forging genuine, valuable relationships and can connect with people at all levels Customer-focussed: You understand the importance of excellent customer service and always go the extra mile to exceed expectations A strategic thinker: You have a talent for identifying opportunities, solving challenges, and turning potential leads into business success stories A clear communicator: Your communication skills, both written and verbal are second to none, making complex ideas simple and actionable Please note: Regular travel is required across the network and services. Benefits of Working With Us: Competitive salary based on experience, ranging from £40,000 to £45,000 25 days (5 weeks/200 hours) annual leave plus Bank Holidays, increasing with length of service (pro-rata for part-time). Extra day of leave each year for your work anniversary. Enhanced Maternity, Maternity & Paternity Support, and Adoption pay. Special and Significant Event Leave. Family-friendly employment policies. Continued personal and professional development opportunities. Participation in OMGs Refer a Friend Scheme. Internal wellbeing support through OMGs dedicated Wellbeing Advisors. Access to an Employee Assistance Program run by the award-winning Health Assured. Eye care scheme: Free eye test plus a contribution toward glasses. Cycle to Work Scheme for a greener commute. Access to NHS Discounts. Company pension scheme.