Alongside the exciting EPR programme, the Pharmacy EPMA team are undertaking a wide-ranging activities to optimise digital medicines use. The Pharmacy team are driving the digitisation of digital medicines processes across all sites of University Hospitals of Liverpool Group. The improvements will involve:
1. Upgrade and optimisation of Electronic Prescribing and Medication Administration
2. Embedding clinical safety in all digital medicines work
3. Standardisation of workflows across sites
4. Use of automation to improve medicines processes and safety
5. Digital Clinical Support
6. Advanced reporting for clinical, quality improvement and research purposes
Reporting to the CCIO (Pharmacy & Medicines), the Digital Medicines - Clinical Change Lead will focus on the delivery of improvement and optimisation projects alongside being a key member of the EPR Programme Team. The post holder will be expected to travel to sites across UHLG working collaboratively with clinical, operational and digital teams. The post holder will be a highly experienced clinical professional (e.g. Pharmacist, Pharmacy Technician, Nurse or AHP) who will play a key role in configuration of systems, stakeholder engagement, communications, and training to ensure that systems are adopted successfully, implemented in a timely manner and that key benefits are achieved. The emphasis is on delivering safer healthcare, increasing efficiency, improving patient outcomes, and improving staff experience.
1. Lead clinical, digital and industry stakeholders to design and configure the digital systems to support safe, effective patient care. The role will require significant capability and experience of autonomous decision-making following engagement with a broad range of stakeholders to design the system to best realise benefits for patients and staff.
2. Guide digital system design and configuration to provide the organisation with an exceptional system experience.
3. Develop and maintain expert knowledge of the system.
4. Manage delivery of the work stream plans ensuring projects are delivered to time and report weekly progress to the program manager, Senior Responsible Officer, and the Programme Board.
5. Ensure that the design and configuration of digital systems is compliant with appropriate Trust/National policy, guidelines, and regulations.
6. Use real world clinical experience to re-engineer several key clinical pathways and processes to underpin the effective configuration of systems. The role will require a significant amount of expertise in clinical practice as well as understanding of relevant Trust, regional and national policies/guidelines.
7. Create and implement Digital Medicines/Trust wide clinical and digital standard operating procedures and policies.
8. Engage widely with stakeholders across the Trust who will be impacted by the digital system and/or clinical process redesign.
9. Promote and engender change and clinical transformation.
10. Liaise with business change colleagues and service change leads to ensure that activities are successfully planned and delivered.
11. Establish professional networks internal and external to the organisation including links with relevant executives.
12. Participate in project boards/team meetings and keep up to date with minutes and highlight reports.
13. Present progress, key milestones, risks and plans to the project board, the senior responsible officer and key executives as required.
14. Identify, log, manage and, where required, escalate risks and issues related to the Senior Responsible Officer.
15. Ensure that systems are configured to support extensive clinical, operation and research data analysis including where data are required for national audit programmes (E.g., medicines data submissions).
16. Lead benefits realisation analysis.
17. Audit performance of systems before and after implementation.
18. Record compliance with clinical and operational guidelines before and after implementation.
19. Develop IT end user acceptance testing.
20. Support the training of clinical and administrative staff required to use the product.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce: black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £23 (standard disclosure) or £43 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. DBS applications submitted from 2nd December will be subject to the new DBS fee of £26.50 (standard) and £54.50 (Enhanced). From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers) are expected to maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
1. Educated to MSc level or holds an equivalent professional qualification / significant relevant experience.
2. Relevant professional registration e.g. NMC, GPhC, HCPC.
Desirable criteria:
1. Strong Foundation Course or similar leadership qualification.
2. Significant clinical experience in Acute NHS Environment.
3. Previous participation in a change programme.
Desirable criteria:
1. Using an EPR (Electronic Patient Record) and EPMA systems.
2. Medical device integration.
3. Using technology to improve processes.
4. Presenting to large and mixed audiences.
5. Preparing/ delivering workshops.
6. Coaching, teaching, or training including development and delivery of materials.
7. Testing and evaluation of software systems.
8. Project management - delivery to deadlines, within scope and on budget.
9. Working with commercial suppliers.
10. In depth knowledge of patient flows and process and use of digital systems to manage medications safely.
11. Overview of clinical workflows.
12. Knowledge of NHS structure, organisations, and management.
13. Excellent attention to detail.
14. Numerate with excellent literacy skills and the ability to produce formal reports.
15. Competent skills in core Microsoft office software - Outlook, Teams, Word, PowerPoint, and Excel.
16. Analytical skills (analyse, interpret, and evaluate complex, sensitive, or contentious information and understand its impact).
17. Excellent overview of digital solutions in the Trust.
18. Decision making skills with ability to work autonomously without direct supervision.
19. Ability to build and maintain effective working relationships including with executives where required.
20. Excellent communication skills, both written and verbal.
21. Excellent interpersonal/team skills.
22. Ability to relate appropriately to various professional groups both within and outside the Trust.
23. Proven strong team skills.
24. Ability to negotiate and achieve consensus where there is a variety of views.
25. Ability to present confidently and competently to the multidisciplinary team and senior team members/executives.
26. Ability to support users/colleagues through cultural change.
27. Self-reliant.
28. Highly motivated.
29. Calm temperament with leadership ability to motivate others, deal with conflict and negotiate, influence and overcome hostile resistance to change.
30. The ability to adapt to unpredictable working patterns.
You must have appropriate UK professional registration.
Liverpool University Hospitals NHS Foundation Trust has embarked on a journey to provide great care for our patients. We are a front line digitisation trail blazer on the national EPR programme. Together we will underpin the care that our hospitals provide with a robust digital infrastructure, comprehensive suite of digital solutions and a wealth of digital intelligence. Our digital strategy clearly sets out our great ambition, which delivers a progressive and cohesive portfolio of digital solutions to front-line staff. Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
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