Ward Clerk (Band 2) - 317 Respiratory Support Unit - RVI - The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Newcastle upon Tyne Hospitals NHS Foundation Trust – Tyne and Wear
The Respiratory Support Unit at the Newcastle Upon Tyne Hospital Trust is looking to recruit a part-time Ward Clerk to work predominantly Thursday and Friday each week. The Respiratory Support Unit provides acute respiratory care to a range of patients including respiratory and general medicine.
A Ward Clerk is often the first person both visitors and patients can encounter; therefore, we are looking for organised, efficient, and progressive individuals who have previous customer care/receptionist experience and are able to demonstrate good communication and interpersonal skills.
The successful post holder will provide and maintain an efficient and effective administration service to the ward team and contribute to the delivery of a consistently high standard of patient care as part of the multidisciplinary team.
* Interview Date: 14 November 2024
37 hours 30 minutes/week
* Will provide a comprehensive clerical service to the Ward Sister/Charge Nurse and multi-disciplinary team.
* Will need to demonstrate excellent communication skills to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers.
* Will carry out delegated, repetitive, routine and familiar tasks.
* Will plan and prioritise own and delegated work tasks and activities.
* Post holder will be expected to contribute to housekeeping and other ward/department duties as required, e.g., general tidiness, re-determined stock levels are met and clinical equipment is clean, working, and stored correctly.
* May be required to provide training to Ward staff about own role.
* To deal with telephone enquiries from a range of patients, staff, wards, and departments ensuring messages are accurately relayed where appropriate.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
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