Remote Optimisation Engineer
Location: Ashby-de-la-Zouch (Hybrid working possible)Salary: £34,000 – £37,000 + 33 days annual leave increasing to 28 days with length of service, Life Insurance, Private Medical Insurance, pension, option to buy/sell holidays + moreShift Pattern: 4 x 12-hour shifts over an 8-day rolling rota
About the Role
My client is seeking a passionate and technically skilled Remote Optimisation Engineer to join their Remote Optimisation Centre (ROC) based in Ashby-de-la-Zouch. The ROC is a key driver in delivering real-time, measurable energy and carbon savings through ongoing monitoring and optimisation of client systems.
In this role, you will be responsible for delivering first-class technical support, conducting remote diagnostics and Planned Preventative Maintenance (PPM), and supporting energy-saving initiatives across various sectors. This is an exciting opportunity to make a tangible impact on the decarbonisation journey of clients while working in a collaborative, innovation-led environment.
Key Responsibilities
1. Serve as the first point of contact for client support requests, managing helpdesk queries and ensuring timely resolution or escalation of issues.
2. Carry out remote diagnostics and PPM activities including software backups, set point adjustments, and fault resolution via BMS syste...