Devon and Somerset Fire and Rescue Service has a fantastic opportunity available for a Communications and Engagement Assistant to join our team in Exeter working full time (37 hours per week) on a fixed term contract basis until 31 August 2025. In return, you will receive a competitive salary of £25,992.00 (gross) per annum.
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.
Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
About the Communications and Engagement Assistant role:
As our Communications and Engagement Assistant, you will work across the three areas covered by our Communications and Engagement team – communications, consultation and engagement, and digital content.
You will support the day-to-day activities of the team and be involved in planning, delivering, and evaluating campaigns. You will create content for a range of audiences and channels and help with our engagement activities.
It’s a varied role with a lot of scope to make a difference and learn new things along the way.
Key responsibilities of our Communications and Engagement Assistant will include:
* Helping create engaging and transactional content for the Service’s digital channels.
* Assisting with writing, editing, and publishing content across our channels.
* Assisting the team with developing communication and digital marketing campaigns including planning, delivery, and evaluation.
* Supporting the Service by assisting with communications campaign activity.
* Supporting our consultation and engagement team with planning, carrying out and analysing consultation and engagement activities both internally and externally.
* Supporting with event planning for events, such as our staff awards and the Blue Light Carol Service.
* Working with other members of the Communications and Engagement team to help us get the best out of all our activity.
* Assisting with writing, editing, and publishing press releases, and monitoring media.
* Assisting with campaign monitoring and creating campaign evaluation reports including our monthly KPI report.
* Maintaining the reputation of the Communications and Engagement team by displaying a high level of customer service and personability.
* Maintaining security and confidentiality of information, whether computer based or otherwise, in line with legislation.
* Attending local, regional, and national meetings or events as required.
What we’re looking for in our Communications and Engagement Assistant:
* Level 3 qualification (A Levels, BTEC or equivalent), and grade C/4 or above in GCSE English and Maths.
* Knowledge of the communications discipline, including digital marketing and social media.
* Digital knowledge and skills to be able to use a variety of applications and tools.
* Good customer and client relationship skills.
* Ability to pick up and learn new things quickly.
* Ability to travel to sites throughout Devon and Somerset and on occasions outside the two counties.
Closing date: Sunday 2nd February 2025 at 23.59
If you feel you have the skills and experience to become our Communications and Engagement Assistant, please click ‘apply’ today, we’d love to hear from you.
You will be required to complete an application form and submit a document to show how you meet the following essential criteria taken from the Job Description and Person Specification.
* Excellent at creating clear and compelling communications.
* Knowledge of the communications discipline, including digital marketing and social media.
* Digital knowledge and skills to be able to use a variety of applications and tools.
* Good customer and client relationship skills.
Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy & Procedure.
Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, and as such any positive disclosures will incorporate a reasonable and proportionate response.
As a Service and as individuals:
* We are proud to help
* We are honest
* We are respectful
* We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve and aspire for this to be reflected within our workforce. We encourage candidates from diverse backgrounds, experiences, and beliefs, who share our values, to consider working for us.
#J-18808-Ljbffr