What you’ll be doing
1. The purpose of this role is to ensure the virtual computer systems deployed for the tooling platform are monitored and repaired.
2. It is vital that the Service and Network management platforms are available to the service and support teams 24/7. This role ensures the underlying computer systems, backups, databases, networks and firewalls, hosting the support applications are always available.
3. The post holder will provide support to the design community to ensure timely delivery of new solutions, changes and upgrades.
4. The post holder will keep current with the latest technology pertaining to their respective specialist area.
5. This role requires technical aptitude, and strong stakeholder skills to be able to engage with customer technology experts, present designs and technical plans, roadmaps and represent BT at external technical forums with the customer.
Skills and Experience
6. Expert knowledge or certification in VMWare virtual computing.
7. Expert knowledge or certification in Windows Operating system support – including configuration by Group Policy
Expert Knowledge in one of the following technical areas:
8. Administration/Support of MS SQL Server Database infrastructures. SQL high availability, load balancing and disaster recovery practices.
9. Routing, switching and security protocols and technologies. Diagnosing network faults and actioning network configuration changes - Juniper networks and Palo Alto Firewalls experience desirable
10. Expert Knowledge and experience of Commvault Console/ Veam or similar backup and recovery tooling. Storage Policy Management, HPE Storage Management, Tape Backup Management and of Full Disaster Recovery testing and implementation.
Benefits of joining BT
11. Competitive Salary
12. 10% on target bonus
13. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
14. From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
15. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
16. 25 days annual leave (not including bank holidays), increasing with service
17. 24/7 private virtual GP appointments for UK colleagues
18. 2 weeks carer’s leave
19. World-class training and development opportunities
20. Option to join BT Shares Saving schemes.