Main area: Administration
Grade: Band 2
Contract: Permanent
Hours: Part time - 27.5 hours per week (Monday - Friday 9am to 3pm)
Job ref: 320-SURG-BUR-1047-B
Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Queens Hospital Burton
Town: Burton on Trent
Salary: £23,615 pro rata pa
Salary period: Yearly
Closing: 20/11/2024 23:59
Interview date: 04/12/2024
Ophthalmology Admin Assistant
Band 2
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust.
The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities, as these groups are under-represented in our organisation.
The Trust has introduced a Guaranteed Interview Scheme for veterans who meet the essential criteria set out in the person specification.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.
Join us and help make a real difference to our Trust.
Job overview
The post holder is required to provide a clerical service within the Treatment Centre, ensuring that the professional and caring image of the Trust is maintained at all times. The post will involve a combination of patient contact (face to face and on the telephone), consultant and staff enquiries and a range of clerical duties intended to ensure the smooth and efficient operation of the Treatment Centre Administration Department.
Reliability, flexibility and a good team spirit are essential to the role.
This job is the first port of call to cover areas in episodes of annual leave or sickness.
Main duties of the job
* Predominantly dealing with the general administration of the Ophthalmology Department within the Treatment Centre of Queens Hospital Burton.
* Varied day to day tasks dealing with patient appointments and queries.
* Providing cover in other areas of the team when required.
Working for our organisation
In return we will offer:
* Development opportunities, both professional and leadership development
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Detailed job description and main responsibilities
* Ability to work on own or as part of a team - evidence both
* Experience of working within customer service
* Previous experience of working within a similar environment
Knowledge
* English and Math's GCSE Grade C or above (or equivalent qualification)
* Computer literate with good keyboard skills
Skills
* Ability to remain calm and confident
* Organisational skills
* Ability to work in a busy environment
* Ability to meet deadlines
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
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