Job summary The aim of the service is to provide an effective, reliable and responsible Portering, andTransport service throughout the 24 hour period in a comprehensive, safe and timely manner to the Trusts' patients, visitors and staff.To role model compassionate and inclusive leadership in order to shape the creation of acollective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working andcollaboration within teams / departments and across organisational boundaries. Please see attached the job description for a comprehensive review of duties, responsibilities, dimensions and organisational chart of this position. Please review the attached person specification for a detailed review of the essential criteria we are looking for in a successful applicant. Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Main duties of the job o To act in a professional and courteous manner when dealing with all disciplines of staff,suppliers and members of the public.o To observe the confidentiality of information acquired in the course of work,o Ability to prioritize and organize workload with competing and changing priorities.o Recruitment and Selection Skillso Ability to prioritize and organize workloado Management of the rota's for the team.o Good Organizational skillso Understanding of Health and Safety Guidelines, COSHH.o To lead, inspire and motivate others to high performance by agreeing clear goals and objectives, providing support and guidance and creating opportunities for developmento To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patientso To promote and facilitate innovation and continuous improvement to deliver better services for service users and patientso Accountability for the leadership of post holders staff / teams / departments About us NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state-of-the-art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country. Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our websitewww.nhfm.co.ukfor more information about who we are and benefits of working for us. Date posted 11 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 319-6981703LW Job locations Hexham General Hospital Corbridge Road Hexham NE46 1QJ Job description Job responsibilities To direct and control the hospital porters as a member of the portering team. Ordering of porters uniforms and equipment associated with the service. To hold responsibility for the security and handling of keys To act as a working Head Porter assisting with all portering duties where required Maintain staff records including staff sickness records in association with the Hotel Services Manager Attend relevant meetings Involvement in the recruitment and selection process. Monitor standards of cleanliness around the site Dealing with medical gas orders in conjunction with the Pharmacy Manager where appropriate. Co-coordinating transport duties including fuel accounts and vehicle servicing records. Organizing porter/transport specific training. To maintain the safety and security of the hospital building in conjunction with the hospital staff team, particularly in relation to fire and security incidents, including the use of the CCTV and door monitoring system. Be willing to undertake training and development that the Operational Services Manager may think is appropriate to the position. Any other duties as deemed appropriate by the Management. Job description Job responsibilities To direct and control the hospital porters as a member of the portering team. Ordering of porters uniforms and equipment associated with the service. To hold responsibility for the security and handling of keys To act as a working Head Porter assisting with all portering duties where required Maintain staff records including staff sickness records in association with the Hotel Services Manager Attend relevant meetings Involvement in the recruitment and selection process. Monitor standards of cleanliness around the site Dealing with medical gas orders in conjunction with the Pharmacy Manager where appropriate. Co-coordinating transport duties including fuel accounts and vehicle servicing records. Organizing porter/transport specific training. To maintain the safety and security of the hospital building in conjunction with the hospital staff team, particularly in relation to fire and security incidents, including the use of the CCTV and door monitoring system. Be willing to undertake training and development that the Operational Services Manager may think is appropriate to the position. Any other duties as deemed appropriate by the Management. Person Specification Qualifications / Professional Registration Essential General education Experience and knowledge Essential ILM Managers Course or substantial experience working in a General Hospital within Facilities Services Significant experience as a Charge Hand Porter First Line Managers Course Supervisors certificate Desirable ILM Managers course Substantial experience working in a General Hospital within Facilities Service Knowledge of or experience in coaching and mentoring practices and tools Knowledge of or experience in Quality improvement tools, techniques and methods Person Specification Qualifications / Professional Registration Essential General education Experience and knowledge Essential ILM Managers Course or substantial experience working in a General Hospital within Facilities Services Significant experience as a Charge Hand Porter First Line Managers Course Supervisors certificate Desirable ILM Managers course Substantial experience working in a General Hospital within Facilities Service Knowledge of or experience in coaching and mentoring practices and tools Knowledge of or experience in Quality improvement tools, techniques and methods Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address Hexham General Hospital Corbridge Road Hexham NE46 1QJ Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)