Job reference REQ00000017569 Date posted 21/11/2024 Application closing date 30/12/2024 Location Blank Salary £49,764 - £50,788 Package Blank Contractual hours 37 Basis Full time Attachments Blank
Salary: £49,764 - £50,788
Hours: 37 hours per week
Location: Kendal, Penrith, or Barrow (including agile working)
Contract: Permanent
About this opportunity
As the ICT Service Support Manager at Westmorland and Furness Council, you will play a crucial role in leading our Service Management Office (SMO) function. This role is responsible for overseeing service support processes, ensuring efficient service delivery, and aligning IT services with business needs.
In this dynamic role, you will have the opportunity to implement best practices in service management, develop and maintain strong relationships with various departments, and drive continuous improvement initiatives to enhance service delivery. Your expertise will be vital in aligning our ICT support services with the strategic goals of Westmorland and Furness, ultimately contributing to the effective operation of our community services.
Join us in a collaborative environment where your leadership skills and innovative ideas will make a tangible impact. If you are ready to take on a rewarding challenge and help us elevate our ICT services, we encourage you to apply!
Who we are looking for
Westmorland and Furness Council are looking for a skilled ICT Service Support Manager to lead our dedicated service support team. In this pivotal role, you will ensure the delivery of high-quality ICT services across the organisation and drive continuous improvement initiatives.
If you thrive in a fast-paced environment and have a track record of enhancing user experience through effective support management, we want to hear from you! Join us in making a positive impact on our community by delivering innovative technology solutions. Apply now to become an integral part of our team!
What can we offer you!
For information about life at Westmorland and Furness Council and what we can offer you please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Application and Interview information
Closing date: 30 th December 2024
Interview date: W/C 13 th January 2025
Safer Recruitment
At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment.
Equality, Diversity, and Inclusion
Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.
Please see below the supporting information:
Post Specification
Role Profile
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