WORK TASKS:
1. PPM, Reactive & Modernization/Upgrade Call Completion.
2. OOH Rota Duty.
3. Provide Customer & Colleague Technical Support & Product Modernization Recommendations.
4. Complete Door Safety Checks & Investigate Door Incidents & Customer Complaints.
5. Offer a Flexible Approach to Working Hours.
6. Provide On-Site Customer Support to EQS Customers.
7. Adhere to Company Processes & Procedures & Highlight Improvement Opportunities.
8. Deliver Customer Service & Maintain QHSE Compliance at All Times.
9. Be a Team Player.
10. Manage Tablet/Paperwork, Stock, Vehicle, Uniform & PPE Maintenance.
11. Comply with All Customer Specific On-Site Arrival/Pre-Work/Working/Departure Processes & Procedures.
12. Complete Mandatory Box Tests After All Calls.
EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005
EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable.
SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence. CSCS Card
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