A Vacancy at East Kent Hospitals University NHS Foundation Trust.
Effective management of the patient pathway, including monitoring of diagnostics and booking follow up appointments, adhering to government standards. Escalate issues where necessary. Scan investigation results, escalate any issues and highlight concerns that require urgent intervention. Monitor consultant’s absence ensuring clinics are managed accordingly, following the Clinic Maintenance Policy. Participate in ensuring that Health & Safety guidelines are adhered to. Participate in Trust's quality improvement initiatives Manage and monitor patients through their treatment pathway ensuring compliance to RTT, cancer pathways and local waiting time Standards
Act as first point of contact on behalf of the consultant and the Trust and deal effectively with all enquiries from GPs, patients, other departments within the Trust and all other departments, in line with Trust Values.
Action all enquiries, effectively, and respond and escalate where appropriate.
Manage clinical dictations on digital dictation or voice recognition systems and administer as required. Transcribe consultant admin and ward rounds if applicable.
Maintaining an effective filing system, including use of scanning systems.
Attend relevant departmental meetings for example: Team meetings, Admin Forums etc. Prioritise workload to meet demands of the service. Process referral letters appropriately, ensuring they are registered to the Patient Service Centre
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
This advert closes on Monday 6 Jan 2025