Grange-Over-Sands, England, United Kingdom
Senior Information Technology Engineer
Ed-IT Solutions (UK) LTD Grange-Over-Sands, England, United Kingdom
2 weeks ago Be among the first 25 applicants
Job Title: Experienced IT Technical Engineer
Location: North West Lancashire and South Lakes
Overview of the role:
Working as part of an ever expanding Company, the successful applicant will be providing IT maintenance & technical support to Primary Schools around the North West.
The successful applicant will be providing 1st, 2nd and 3rd line support to his/her contracted Schools and will be the face of the company in these Schools.
* To provide IT Technical Support to School Networks.
* Installation, configuration & maintenance of School IT resources including:
* Desktops, Laptops, iPads, Servers (Both Windows and OSX operating systems), Software and Peripherals.
Responsibilities
* Provide technical support to staff and students, addressing IT-related issues promptly and effectively.
* Troubleshoot software and hardware problems, ensuring minimal disruption to educational activities.
* Assist with the setup and maintenance of computer networks and systems, including Microsoft Windows Server and Active Directory.
* Deliver exceptional customer service through clear communication and help desk support.
* Collaborate with team members to enhance IT services and resolve complex technical challenges.
Open to established IT Technicians working both within education or industry. However, educational experience is desirable.
Your own transport will be required (mileage expenses will be paid) to allow movement from one school to another within the working day.
Working pattern:
This is a full time position. Holidays are 20 days + Bank Holidays and Company shut down between Christmas & New Year.
Vacancy status:
This is a Permanent Full Time Vacancy for the right applicant, following a 6 month probationary period.
Qualifications:
* Good academic qualifications relevant to the post.
* Evidence of further study preferably with a higher qualification.
* Appropriate qualifications relevant to the post.
Job Requirements
* Have a current knowledge of Child Protection, Safeguarding procedures. (training provided)
Essential: The successful applicant will be required to hold an Enhanced CRB Disclosure.
How to Apply:
Applications should be made in writing via email, including an up to date CV. Please give an overview of the relevant experience gained and how you would fit the role. You will be notified whether you have been successful in getting to an interview.
Salary: Up to £32,500 + Expenses
Job Type: Full-time, Permanent
* Company events
* Company pension
* Free or subsidised travel
Schedule: Monday to Friday
Education: A-Level or equivalent (preferred)
Experience:
* Customer service: 5 years (required)
* IT Support: 5 years (required)
Work Location: In person in Schools & Office
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Information Technology
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