Who are we The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Role Responsibilities You’ll be responsible for all aspects of the bar. You will ensure that all preparation and service of the bar is completed to the highest standards and in keeping with the specifications and systems set to keep our service consistent. You will ensure that we are compliant with health and safety and food hygiene by following any systems shown to you. Support with developing bar menus, costing the menus accurately and ensure that GP targets are achieved. Ensure your team are fully trained and performing to a high standard whilst delivering exceptional customer service, keeping the customer at the forefront of their minds. To be fully responsible for the service and wellbeing of our guests, ensuring we are providing a safe service at all times. Ensure all orders are placed on time and that stock levels are managed efficiently. Ensure that the preparation and presentation of each section is of a high standard. Be mindful of waste, always seek help to utilise all stock and minimise waste. Report any faults or defects as you see them. Maintain a high standard of cleanliness and hygiene practices. Maintain a professional working relationship with all departments in the hotel particularly the F&B and Kitchen teams, supporting the wider department as and when required. Key Requirements Customer service experience Attention to detail Communication skills Proven experience in food & beverage service with a strong knowledge and passion for cocktails Excellent leadership skills with a hands-on approach and lead-by-example work style Benefits Competitive salary Excellent on-going support, training and development 28 days holiday including Bank Holidays per annum Stakeholder Pension entitlement Discounted hotel room rates for you, your friends and family On-going incentives and rewards Meals on duty