Are you organised, friendly, and thrive in a customer-focused environment? We’re looking for a Switchboard Operative to join our client’s team and be the first point of contact for clients, providing exceptional service with every interaction.Why Choose This Opportunity?Competitive Salary: £25,000 per annumFull-Time Hours: Monday to Friday, 40hr weekFlexible Holidays: Option to buy up to 5 additional daysComprehensive Benefits: Death in service benefit, private healthcare scheme, and share incentive planExtra Perks: Cashback programKey Responsibilities:Answer incoming calls promptly and professionallyDirect calls to the correct department with efficiency and courtesyEnsure all interactions align with company policies and provide a positive experience for callersAbout you:Highly organised with strong attention to detailAble to handle challenging calls calmly and empatheticallyExceptional telephone etiquette and verbal communication skillsProficient in IT, especially Microsoft Outlook, Word, and ExcelTeam player who can work independently and collaborativelyIf you have the skills to thrive in this role, apply now!This vacancy is being advertised on behalf of Appointments Personnel, who are acting as an employment agency.