Job Description
Your role as housekeeper…
* This is a working role so you will be leading from the front ensure an outstanding guest experience
* You will create the perfect environment for our guests through preparation of exceptional spaces, perfect cleanliness and adding unique touches to create lasting impressions
* Manage staffing, work assignments, and performance goals, providing mentoring and coaching for continuous improvement.
* Plan rotas, control budgets, and communicate effectively with other managers to meet guest demand and address special requirements.
* Assist in recruitment, onboarding, and compliance training for new team members whilst overseeing housekeeping team training and standards.
* Conduct routine inspections, report defects, and ensure compliance with health and safety regulations.
* Maintain exceptional cleanliness in public areas, promptly address guest experiences, assist in VIP requirements, and focus on delivering personalised touches for complete guest satisfaction.
What you’ll bring….
* Proven ability to thrive in a fast-paced and dynamic work environment, demonstrating resilience and flexibility to handle multiple tasks simultaneously.
* Possess an excellent eye for detail, ensuring precision and accuracy in tasks to maintain high-quality standards.
* Effective verbal and written communication skills, facilitating seamless teamwork and collaboration with colleagues in various roles.
* A genuine passion for the hospitality industry, particularly in the realms of Hotel and Restaurants.
* Extensive background in a culinary setting demonstrating hands-on experience in the details of kitchen operations and showcasing practical knowledge and proficiency in culinary practices.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
* Be part of an exciting new Hotel Brand Journey, develop your career and be part of something truly exceptional
* Bespoke training opportunities
* The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
* Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
* Discount of 50% for you and 25% for your loved ones at our Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
* Wage Stream – access your wage before payday for when life happens.
* Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…