Contact Centre Advisor
Temporary 3 month contract
7 hours per day
Based in Pitsea
£13.22per hour
Dealing with calls from tenants, processing rental payments, housing queries, booking repairs
Required experiences:
* Experience of working in a similar environment E.G working within an office that supports commercially focused services
* Self-Motivated, flexible, and Resourceful
* Able to work to tight deadlines
* Able to work as part of a team and on own initiative
* To prioritise heavy workloads
* To commit to operative in a customer focused environment
* Be a good team player
* Intermediate to advanced level with IT skills especially MS Word and Excel
* Experience of working in an administration/secretarial role
* Good standard of written English
* Self-discipline, with demonstrably good time management skills and the ability to manage several priorities
* Ability to multi-task, and work efficiently and accurately under pressure
* Professional and pleasant manner in dealing with internal and external customers
* Excellent telephone skills
* You will be expected to carry out the below duties: