The ward manager has overall responsibility for the safe and timely delivery of SACT treatments within Ward 202. Working managerially and clinically, the ward manager provides visible leadership and support to the Unit nurses, leads service improvements and actively contributes to patient safety and high standards of care. Therefore, the SACT passport is paramount.
The ward manager will ensure that incidents are reported and complaints are dealt with in a timely manner.
The ward manager will ensure that the unit has the correct levels of staff and appropriate skills mix, taking corrective measures if required, and reviewing staffing on a daily basis.
The ward manager will ensure that sickness is managed according to policy and staff wellbeing is supported.
Main duties of the job
1. The Ward manager has continuing 24 hour responsibility for the management of the clinical area including assessment of care needs, the development, implementation and evaluation of programmes of care and the setting of standards.
2. The Ward Sister/Charge Nurse/Midwife will facilitate innovative and evidence based nursing/midwifery practice through professional leadership and supporting the clinical team.
3. The Ward manager will act as a credible and professional role model and encourage and empower other staff to develop both personally and professionally and achieve their maximum potential, working both managerially and clinically.
4. The Ward manager will liaise with all members of the multidisciplinary team and facilitate a collaborative approach to patient care. The Ward manager will report directly to the Matron.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
1. Facilitate communication, which results in clear responsibilities being identified within the multi-professional team.
2. There is a requirement to exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. The post holder needs to ensure that all barriers to understanding are overcome by using differing strategies to meet individual need.
3. Ensure appropriate systems are in place for the safe and timely discharge of patients including EDD, patient choice leaflets and that patients and their carers are consulted with regarding discharge planning.
4. Attend and be an active member of Directorate/ Divisional meetings and working groups.
5. Ensure that patient concerns are addressed on the ward/department and work with the Patient Advisory and Liaison Service (PALS) and patient forums. Participate in the resolution of complaints/adverse incidents and implement action plans to prevent re-occurrence.
6. It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment. Hold regular minuted ward/department meetings as a means to provide an opportunity to share information and suggestions and to problem solve.
Knowledge, Training & Experience
Essential
* Current NMC registration
* Degree level qualification in Health/Nursing Related Studies
* Have experience of teaching and assessing
* Formal leadership and management training
* Minimum of 3 years post-registration experience to include 1 year experience of taking charge of a ward/department on a shift basis.
* Ability to lead change and lead new ways of working
* Ability to do a minimum of 2 clinical shifts/week
* Ability to participate in Senior Staffing rota for the Division (may include weekends)
Managerial
1. To be aware of available resources to promote the efficient management of the ward or department and be responsible to manage all resources within budgets.
2. To participate in the timely admission and discharge of patients - liaising with other agencies to ensure continuity of care between hospital and community.
3. To ensure the safekeeping of patient's property and valuables in accordance with agreed policy of University Hospital of North Staffordshire (NHS) Trust.
4. Follow agreed policy for accepting gifts, donations and proceeds of fund-raising activities as laid down in Standing Financial Instructions.
5. To have an understanding of the UHNM policy regarding any complaint received from a patient or their relatives.
6. To participate in the maintenance of equipment, within the ward or department, with regular checking of all equipment and ensuring that repairs are performed as soon as possible.
7. To maintain accurate and concise records - including patient data, Adverse Incident forms and to supply such statistical information as is requested by senior managers.
8. Management of the scheduling team
Clinical and Quality
1. Assess the care needs of patients, ensuring a continuity of care developing, implementing and evaluating individual care plans, promoting holistic patient focused care, documenting such appropriately.
2. Provide holistic care and all types of therapies through the different routes of administration, and ensure reactions and complications are dealt with in a timely and appropriate manner, follow SOPs/policies.
3. Ensure that care activities are research-based or best practice and in keeping with changes in the field of activity. Contribute to and participate in the development of new ideas and initiatives.
4. Participate in clinical supervision if post holder wishes, and reflective practice.
5. Participate in and contribute to the effective implementation of clinical risk management within the ward area.
Person Specification
Qualifications
Essential
* Registered Nurse on NMC register
* Training/education qualification or equivalent experience
* SACT passport
* Formal leadership/management training or equivalent experience
Desirable
* Evidence of higher level study at Masters Level
Skills and experience
Essential
* SACT clinical experience with in-depth knowledge of the drugs and its effects
* Ability to work autonomously and within the MDT
* Ability to motivate and support others to achieve goals
* Experience of facilitating staff engagement interventions with groups of staff or teams
* Ability to maintain confidentiality and deal with situations in a sensitive manner
Desirable
* Management/nurse in charge experience
Personal attributes
Essential
* Supports organisational change learning, and continuous improvement
* Takes responsibility and is accountable for delivering to their agreed objectives
* Consistently professional, collaborative and compassionate in their approach
* Acts to support and enable effective teamwork
* Delivers work of consistent and predictable high quality
* Excellent planning, time management and prioritising skills
* Problem-solving and independent decision making
* Effective communication and interpersonal skills
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hospital
Newcastle Road
Stoke-on-Trent
ST4 6QG
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