Role Overview
The Social Housing Repairs Supervisor will oversee the day-to-day operations of the housing repairs and maintenance team. The role involves ensuring that all repairs are completed efficiently, within budget, and in line with safety and quality standards. The supervisor will manage a team of tradespeople and contractors to maintain and improve tenant satisfaction while adhering to organisational policies and procedures.
Key Responsibilities
Operational Management
Supervise and coordinate a team of tradespeople and subcontractors to ensure repairs and maintenance tasks are completed on time and to a high standard.
Monitor the progress of repair jobs and address any issues or delays promptly.
Ensure work schedules are adhered to and emergency repairs are prioritised.
Quality Control
Conduct inspections to ensure that all work meets quality standards and complies with health and safety regulations.
Identify recurring issues and implement preventive measures.
Resource and Budget Management
Manage tools, materials, and resources to minimise waste and maintain cost efficiency.
Track expenditure against budgets and provide regular reports to the Repairs Manager.
Customer Service
Respond to tenant inquiries and complaints in a professional and timely manner.
Act as a point of escalation for complex repair issues and ensure tenant satisfaction.
Health and Safety Compliance
Ensure all work adheres to relevant health and safety legis...