Medical Secretary
MUST HAVE KNOWLEDGE OF THE SYSTEM DGL
MUST BE ABLE TO AUDIO TYPE
MUST HAVE MEDICAL SECRETARY EXPERIENCE
To provide secretarial & administrative support, assisting in providing a high quality of service helping to ensure our patients receive the best possible care.
Answer the telephones & dealing with enquires in a timely & efficient manner
Taking messages
Emailing
Dealing with correspondence
Registration of patients, filing and maintaining accurate medical records
Prioritise work to ensure deadlines are met
Use DGL Practice Manager computer system to register/update/obtain patients information
Organizing and maintaining paper & electronic files
Liaise with consultants & secretaries and all other agencies to ensure the smooth running of clinics
Arrange appointments, procedures & tests, liaising with internal & external departments
Preparing the clinics, ensuring lists are faxed/emailed to the relevant locations
Ensuring the Practice Manager is kept informed of all issues relating to the clinics
Ensuring the Practice Manager is kept informed of any complaints
Taking appointment deposit payments over the phone via credit card machine
Diary management
Audio typing, data entry
Patients queries – prescriptions, test results etc
Multitasking and flexibility