Job Title: Hire Desk Controller
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, high-volume environment? If so, we want to hear from you!
Hudson Lifting is looking for a motivated Hire Desk Controller to join our dynamic team. Youll play a vital role in supporting our customers and ensuring they have the right equipment for their needs.
What youll be doing:
* Providing top-notch customer service by handling inquiries for lifting equipment and our full range of products.
* Liaising with customers regarding all hire, sales, and service inquiries, offering solutions tailored to their needs.
* Promoting our company and services proactively, ensuring customers are aware of all we offer.
* Negotiating hire rates, preparing detailed quotations, and ensuring all specifications are clear.
* Performing administrative duties, including resolving any customer queries efficiently.
* You may also be asked to take on additional tasks as needed to support the team and our customers.
Were looking for someone who:
1. Has excellent customer service skills and experience in a high-volume hire desk environment.
2. Can work independently, with strong organizational skills and a proactive app...