Renowned engineering organisation seeks Quality Manager for state-of-the-art facility in Abingdon, Oxford.
Job Summary
This pivotal role leads the efficiency of the Quality Assurance department, focusing on reducing non-conformance costs and driving "right-first-time" standards to achieve zero customer complaints. The successful candidate will foster a culture of total quality ownership among employees, empowering them to contribute to continuous improvement.
Responsibilities
* Assure product quality and strive for continual total quality improvement.
* Develop cost-effective processes to ensure total quality is promoted.
* Maintain relevant ISO and AS EN 9100 certifications or equivalent and any other area of "best practices".
* Provide management team support, advice, and assistance on quality management and technical engineering, with a practical "hands-on" approach required.
* Identify quality costs, faults at final and work diligently to reduce.
* Integral part of the Contract Review process pre-manufacture.
* Liaise with customers and suppliers concerning drawing queries, concessions, or any other problem arising within Department, in accordance with procedures.
* Visit customers/suppliers as directed/needed to improve relations and provide required service.
* Progress Change Notes Database and timely resolutions.
* Manage and undertake compilation of LTQR and QCP as per customer requirements.
* Provide timely Inspection and Quality support service to operations, achieving scheduled lead-times.
* All forms of inspection and testing include, i.e., 1st off Intermediate and Final Inspection and compiling analysis reports.
* To supervise on inspection methods and perform, also specify and request any specialised equipment or tooling when necessary to fulfil inspection needs or improve the service provided.
* Liaise with Production Associates/Operators, when necessary, on methods of rectification/re-work etc.
* Provide QA training, including training of Operators in all aspects of inspection techniques and equipment, including the preparation of inspection equipment work instruction.
* Produce FAIR and 8Ds and Concessions
* Undertake CMM programming as required.
* Assisting in the effective management of the entire measurement and test equipment calibration system. Ensure proper use through education, processes, audits (no metal-to-metal contact on shopfloor, no multiple equipment...)
* Managing NCR database and provide quality assurance to ensure continuous improvement.
* Manage External and Internal Audits.
Requirements
* Bachelor's degree or relevant qualification in Engineering (essential).
* Strong engineering, drawing understanding (GD&T) (essential).
* Multi-year experience as a Quality Lead in a manufacturing, preferably low volume SME precision engineering or in an Nuclear/Aerospace/Automotive parts business (low volume high complexity).
* Experience of working in isolation or a very small team.
* Hands-on & flexible.
* Practical knowledge and experience of Machining and Assembly.
Estimated Salary
£60,000 - £80,000 per annum.