Motus Commercials located in Bellshill is on the lookout for a dedicated Warranty Administrator to join our friendly team providing exceptional levels of service to our customers. The position will see you working: 5 days per week Monday to Friday 8.00am - 16.30pm Main duties will be: We require an experienced Warranty Administrator who can produce accurate invoices and provide our customers with exceptional administration support, using various forms of communication for example online, phone, or email.
* Service costing and invoicing as required Inc. retail, warranty, and contract in a timely manner and to a high standard. Assist in the control of admin work levels and outstanding open jobs. Complete warranty and repair and maintenance claims in line with DAF policies Providing administration support to the workshop for example raising estimates and securing authority for work to be carried out Dealing with customer queries. Exceeding customer expectation by ensuring
you are part of a Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running
* To understand key performance targets and support your colleagues and team to achieve them To embrace all opportunities of learning and developing alongside some of our Brilliant skilled Service Administrators. To enjoy your time as a Brilliant Colleague within Motus Commercials.
Desire to work in a fast paced, demanding environment Experience working with retail and warranty systems/software Be able to follow Manufacturer guidelines for claim input Display a high level of customer service IT Literacy Brilliant levels of communication written and verbal To ensure profit opportunities are maximised and target month end WIP levels are achieved Enthusiastic, Team Player, Flexible.
12293
£28000 - £30000
* Holiday allowance of 23 days plus bank holidays rising to 25 days A pension that pays through salary sacrifice BUPA medical insurance discounted scheme Life assurance 2 x salary Career development pathways Vehicle purchase discount Employee discounts with the Network Benefits Employee assistance programme Colleague introduction award Great career development Onsite mental health first aiders Seminars providing education on mental, physical and financial wellbeing Being Brilliant Awards Engagement & Charity Events
Secretarial, PAs, Administration