Job Description
As a Scheduling Coordinator (office based) you will proactively maintain a\nhigh level of organisation while working to tight timescales. The successful\ncandidate will monitor, control and manage the scheduling work and planning of\nthe technical workforce’s days. The role requires assertiveness to ensure\nactivities are closed down effectively and plays an essential part in the\nSmart Meter installation process we operate on behalf of our clients.
The role\nincludes both inbound and outbound calls, supplier and customer facing\ncontact, and emergency calls from customers that require immediate attention\nand escalation.\n\nAt Morrison Data Services we encourage our employees to progress and grow with\nus in to Senior Scheduling team members.\n\nThis role is office based at Cobalt Business Park. You will be contracted to\nwork 40 hours over 5 out of 7 days on rotation between 07:30-16:00 and\n09.30-18:00.\n\nKey Responsibilities\n\n * Ensure Meter Worker’s schedule is maximised and the jobs are completed in the required timescales\n * Ensure Meter Worker’s are utilising hand held tablets to accept, progress and close jobs\n * Liaison with Meter Worker’s and District Technical Manager’s where deviations are identified\n * Customer facing communications to customer where changes occur to the appointment schedule\n * Daily jeopardy management in line with contrac...