Job summary
We have a vacancy for a school health support worker (Band 3) to come and join us to support the delivery of the Healthy Child Programme (HCP) and delivery of immunisations within the Liverpool 5-19 Service. Our 5-19 teams offer health and wellbeing advice, information and support which encompasses children's physical and emotional health. Your role will be varied across the childrens 5-19 service and will include the delivery of the childhood measurement programme - NCMP, as well as the HCP and supporting the immunisation team.
Main duties of the job
The Children's service provides support to children, young people and their families within a progressive universal model of service delivery dependant on assessed need. The service offers every child/family a programme of screening, immunisations, developmental reviews and information and guidance to support parenting and healthy choices as defined by The Healthy Child Programme (Department of Health, 2008).
The post holder will work as part of a School Health Team to promote and maintain the health and well being of children and young people within a defined school population. Following appropriate training and assessment assist the school nursing teams in the organisation and implementation of health screening and immunisation sessions.
The post holder will undertake duties that ensure the smooth running which underpin the service delivery from the School Nursing Teams. This includes the organisation and management of resources (equipment,and stock) and providing appropriate clinical administrative support in base and at other locations as service needs dictates.
Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Job description
Job responsibilities
Be responsible for the management and prioritisation of clinical administration generated within own workload.
Respond to changing situations and prioritise work accordingly within own workload.
Maintain school health records within own workload as per MCFT Record Keeping Policy.
Mentor new team members and support students and other staff (at equivalent or lower band).
Following appropriate training and assessment undertake health screening in schools or other settings as directed by the Caseload Holder/Team Leader. Updating the Caseload Holder on progress and report any problems or concerns.
Support the school nursing team in the delivery of immunisation sessions and at New Entrant interviews.
Participate as part of the team in Public Health work/ health promotion activities in schools and other settings.
Maintain all school health records within workload as per Mersey Care (MCFT) Record Keeping Policy.
Co-ordinate all relevant documentation in respect of school health immunisation programmes including consent forms and re-call letter to absentees.
Attend and provide effective support at immunisation sessions in schools, ensuring each child has a correct consent form and as directed by the Lead clinician.
Upload appropriate data onto systems as required, NCMP.
Be responsible for the ordering of equipment and resources and arrange for the repair and maintenance of any equipment for the school health team.
Be responsible for the care and safe keeping of equipment issued for personal and team use and to report any defect or loss.
Attend staff meetings and Continuous Professional Development Reviews.
Access appropriate training as identified within Continuous Professional Development Reviews.
Following appropriate training, have an awareness of MCFT Child Protection Policy and work within guidelines.
Attend all mandatory training as per MCFT requirement.
Ensure quality standards as per MCFT Record Keeping Policy in respect of record management and storage within own workload.
Adhere to MCFT policies and procedures maintaining strict confidentiality.
Contribute to the development and review of new administrative/IT systems within MCFT School Health Service.
Participate in recording and processing of school health statistics,, NCMP to facilitate audit and evaluation.
Contribute to the collection and maintenance of evidence for Care Quality Commission (CQC) outcomes.
Communicate with school staff and children to obtain up to date demographic details in respect of children and young people within own workload.
Communicate with children and young people within the framework of Brief Intervention on the Public Health Agenda as per MCFT guidance.
Report any incidents of verbal, physical or threat of physical abuse to line manager.
Act at all times as a polite and courteous representative of MCFT.
Attend and take an active role in school health team meetings promoting effective liaison with school nurse colleagues.
Person Specification
Qualifications
Essential
1. Educated to GCSE or equivalent in Maths and English grades C and above
Experience/ Knowledge
Essential
2. Experience of working with general public
3. Experience of working in a healthcare setting
4. Experience of working with children, education staff and parents in schools
5. Experience and ability to communicate with children who may be upset and require individual support
6. Understanding of importance of confidentiality
Values
Essential
7. Continuous Improvement
8. Accountability
9. Understanding of importance of confidentiality
10. Enthusiasm
11. Support
12. High professional standards
13. Responsive to service users
14. Engaging leadership style
15. Strong customer service belief
16. Transparency and honesty
17. Discreet
18. Change oriented
Skills
Essential
19. Ability to prioritise and plan own workload
20. Good communication and interpersonal skills
21. Willingness to acquire new skills and contribute to a developing service
22. Able to carry equipment from clinic base to schools. Light physical effort in line with Health and Safety guidance
23. Ability to concentrate in one to one and group settings. Ability to switch task if required
24. Ability to deal with children with complex health, social and environmental needs
25. Working in schools