We're seeking a dedicated and detail-oriented LCL Import Operator to join our team at Uniserve Group. As a key member of our Sea Freight department, you'll play a vital role in ensuring smooth and efficient import operations. Key Responsibilities: Customer Liaison: Build and maintain strong relationships with customers and colleagues. Haulage Coordination: Arrange efficient haulage with shipping lines and hauliers. Data Management: Accurately complete customer and supplier spreadsheets. Rate and Invoice Management: Ensure shipments are correctly rated and invoiced. Financial Management: Raise sales invoices and secure payments, resolve invoice queries, and process supplier invoices. Customer Support: Address customer queries and complaints promptly and professionally. Cost Negotiation: Negotiate and agree on competitive haulage prices with suppliers. Essential Skills and Experience: Strong Organisational Skills: The ability to manage multiple tasks and prioritise effectively. Attention to Detail: A keen eye for detail to ensure accuracy in all aspects of the role. Problem-Solving Skills: The ability to identify and resolve issues efficiently. Communication Skills: Excellent verbal and written communication skills to interact with customers, suppliers, and colleagues. IT Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and relevant industry software (e.g., Multifreight, One World). Basic Understanding of: Customs regulations, air freight, warehousing, sea freight, sales, road freight, and supply chain principles. Benefits: Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks: Competitive Salary: We value your skills and commitment. Discretionary Bonus: Because your hard work deserves to be rewarded. Pension Scheme: We've got your future covered. Annual Salary Review: Your growth matters to us. Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision. Interest-Free Company Loan: We're here to support you. Free On-Site Parking: Convenient and hassle-free. Cycle to work scheme Referral Bonus £750: Spread the word and earn some extra cash. Care First Lifestyle Programme: Because your well-being matters. Flu Jabs Annually: Stay healthy, on us Life Assurance: We've got you covered. Electric Vehicle Charging Points at Work: Embrace sustainable transport. Flexible Career Pathway. Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes. The Company At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels. Our Values Reward Our people are rewarded for contribution and for value they provide us and our customers. Involvement Our people are well informed of progress in our trade, company and customers. Fair Treatment Our people are respected and encouraged to respect others, whoever they are. Documents