Working with leaders across the Adult Community Learning and Skills team, you will make a difference by maximising the positive impact of the service on the lives of people and communities across South Gloucestershire. Your work will be at the heart of the service. You'll work across the team in community learning, adult skills and employability to maintain systems and processes to improve our services. What will you be doing? As the first point of contact for the public, you will provide administrative support to the team, helping to ensure the service continues to run effectively for the local community. It will be key for you to accurately record and maintain records including financial data. You will liaise with partner organisations, such as youth work and WECA, to ensure our employability programmes are successful. You will contact participants on our programmes to gather feedback to help improve the service. What we need from you It is essential that you have a minimum of 5 GCSEs including English and Maths at grade C/level 4 or above or relevant qualification at level NVQ2 or above or relevant experience in an administrative role. You must have prior administrative experience including data management. Strong communication skills and experience of providing advice and guidance is required. Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post. How a career at South Gloucestershire Council is different We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance. What's special here is the strength of the team ethos, the support and the training. We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect. As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. We're building and shaping communities which people are proud of We're working with the most vulnerable in our community to help them achieve what they want in life We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We're making a difference, be part of it! Salary is pro-rata to hours worked