About the role
Working across the Customer Leadership Team to co-ordinate the departmental input into business wide planning processes and ensure that the Customer teams workflow is aligned to and in service of the requirements of the business. Build out and create materials to engage internal and external stakeholders on behalf of the department and leadership team.
You will be responsible for
* Overall ownership of the Customer change agenda, from articulation through to programme delivery
* Integration of the Customer change work into the Group Strategy and Market planning cycles
* Owns the articulation of our Customer LTP and in-year deliverables, from PLC Board through to Customer Connects
* Integrates the plan into existing governance
You will need
* Financial experience, including participation in the LTP Programme
* Expertise in change management and portfolio delivery
* Proven ability to draft and present pre-read materials for PLC board-level meetings
* Strong background in designing and operating portfolio- or market-level governance frameworks
#LI-MW1
#LI-HYBRID
What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
* Annual bonus scheme of up to 20% of base salary
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* Private medical insurance
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.