Business Admin Level 3 Apprenticeship – The Dimblebee Catering Company Ltd We are currently seeking to recruit an enthusiastic individual, who is hard working and eager to join us at The Dimblebee Catering Company. This is an exciting apprenticeship for an experienced customer service/ office assistant who will join our events team. If you are interested in event planning then this could be the opportunity for you. Key Details Salary: £6.40p/h Working hours: Monday – Friday 8:30AM – 05:00PM (37.5 hours per week) Location: Unit 10, Linwood Workshops, Linwood Ln, Leicester, England, LE2 6QJ Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote). Training Provider: LMP Education (rated 1st best UK training provider) As our Office Assistant working along side of Events & Wedding Manager, your responsibilities will be to develop and manage all areas of Weddings and Events. You should have a warm, personable nature and a can-do attitude. Your day to day duties will include: Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality • Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet • Take enquiries and bookings in an efficient manner • Maintain and manage the events diary ensuring all bookings are inputted directly upon receipt and updated where necessary. • Be familiar with all Meetings and Events Diary Standards of Operation. • Handle all telephone and written enquiries as to availability for potential wedding or function space. • Ensure the complete administration and execution of all planned events. • Effectively communicate ensuring leads are responded to in the required time and regular contact is made to the progress of each booking. • Be able to act with initiative, planning for the future and possible consequences. Be pro-active in getting things done and exceed expectations of both guests and colleagues where possible. • Prepare all quotations, proposals and contracts according to the client’s requirements - full understanding of the business required You must have experience in a similar environment with the knowledge and confidence to deliver the role described below, combined with a passion for delivering exceptional service. Desired skills: Has a passion and commitment to customer service • Well organised and structured in your approach • Confident personality with presence • Forward thinking • Have experience of working within customer service sector • Be smart and professional in appearance with a "can do" attitude and excellent communication skills • Committed to following procedures and ensuring tasks are fully completed About the Employer The Dimblebee Catering Company are an award winning catering company providing high end catering, staffing and customer service for weddings, parties and corporate events all over Midlands. We have an exciting opportunity for an experienced customer service based Office Assistant to join our events team in Leicester. LMPBA