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Administration assistant

Portsmouth
BACK HOME BAND
Administration
€10,000 - €40,000 a year
Posted: 4h ago
Offer description

This is a lovely opportunity to use your strong organisation skills for this well established and growing charity. You’ll be supporting a small and friendly team in a variety of tasks.

The Client:

Established nearly 25 years ago, our client is an ethical and socially responsible lender which exists to improve the quality of life for individuals and families through the use of a range of secured loans and mortgage products. They work in partnership with a number of local authorities, and their main priority is to assist people who are struggling to access suitable mainstream finance such as those on low income, in receipt of benefit, who have impaired credit history, are retired, or self employed.

The Role:

The role of Administration Assistant is a new position in the organisation and will provide in-house support to the team in order that day to day activities including the provision of financial products run smoothly. Core responsibilities will include (not an exhaustive list):

1. Dealing with all incoming and outgoing post; scanning and saving or sending documents to the appropriate colleague.
2. Answering calls, logging new enquiries, and monitoring incoming emails.
3. Using the H M Land Registry e-services portal to submit changes to Title Numbers and monitor for completed actions.
4. Logging incoming invoices and ensure that they are paid within set timescales.
5. Supporting the business with posting and monitoring social media posts (training will be given).
6. Assisting in the preparation and circulation of e-newsletters.
7. Assisting the Group Administrator with ad-hoc marketing activities and monitoring effectiveness.
8. Ensuring the database and registers are kept up to date.
9. Assisting in the preparation and posting of Annual Statements to customers.
10. Managing core office functions such as ordering stationery, booking internal meeting rooms, and taking minutes at team meetings.
11. Undertake other tasks commensurate with the post and needs of the business.

Requirements:

1. Essential to have previous administration experience gained in a professional or charitable organisation.
2. If you have some experience in a highly regulated field (such as finance), this would be helpful but not essential.
3. Strong interpersonal skills, able to work well with a small team and with third parties (partners and suppliers).
4. Excellent written and verbal communication skills.
5. Numerate.
6. Strong IT skills – MS office (specifically Word, basic Excel and outlook)
7. If you have some knowledge of posting social media updates, this would be helpful.

Terms:

1. 15 hours per week to be worked across 3 or 4 days in the office.
2. This role is based in their Portsmouth office. After probation period, there may be the opportunity to work one day per week remotely. When team members are on leave, the successful candidate would need to be office based.
3. 20 days holiday plus Bank holidays (pro-rated for part-time hours).
4. Nest Pension.
5. Free parking.
6. Salary £25,000 FTE* (actual £10,714).

If you are looking for a flexible role for a worthwhile organisation and have strong administration skills, please apply using the red button below.

*full time equivalent – actual salary will depend on hours worked.

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