Client services specialist
Wokingham
Hybrid working (offered after 6 month probation period)
Monday – Friday (9-5pm)
The Client
Our client is a Health & Protection Broker who have a fantastic opportunity to join their close knit team.
The Opportunity
This is an interesting and varied role and will require confident people to speak with clients and insurers over the telephone. As the first point of contact, you will need to use your initiative when handling queries and ensure that you are providing an excellent customer experience. As well as this, you will gather all relevant data for each client/customer’ renewal scheme. To enable you to co-ordinate the administration of schemes, you will need to carry out other duties including: Invoicing, claims, underwriting and accounts.
You will get all the training and development needed to be successful in your role and you’ll be rewarded with all the great benefits of working with the UK’s largest independent insurance broker.
What’s Needed To Be Considered?
You don’t need to have come from the insurance sector, but previous office based administration/client service experience is a must. We will consider candidates with a minimum of 1 years’ + experience.
You will possess strong communication skills with the confidence to speak with people over the phone. You will also have good attention to detail and a good understanding MS office, word and excel.
What’s...