Job Title: Installs & Sales Support AdministratorContract Type: PermanentLocation: Stamford About the RoleWe are seeking a motivated and organised individual to join our small, dedicated team as an Installs & Sales Support Administrator. In this role, you will provide excellent and consistent service to customers and support various aspects of the business. If you're passionate about customer service and enjoy working in a dynamic environment, this could be the perfect opportunity for you.Key Responsibilities
* Coordinate with wholesalers and sales personnel to manage customer setups and installations.
* Schedule and confirm installation dates with engineers, wholesalers, and customers.
* Process equipment orders, invoices, and payments using software tools.
* Provide data entry support and maintain accurate CRM records, including daily updates and weekly reporting.
* Assist with sales team leads and respond to marketing campaigns with outbound sales calls.
* Promote and sell additional equipment and partner services to customers.
* Deliver online training for specific products.
About YouYou’re a clear communicator with a structured and reliable approach to problem-solving. Ideally, you have:
1. Proven experience in customer service and administration.
2. Strong organisational skills and the ability t...