Sales Administrator
Location : Blindley Heath, Surrey
Salary: A GBP 24,000 per annum
Our client is seeking an organised and customer focused Sales Administrator to join its growing Sales team.
The company is a leading supplier of Glass Balustrades and Juliet Balconies, and this role would ideally suit someone who has worked within a similar industry, this is not mandatory as full training will be given to the right candidate.
The Role
The successful candidate will be responsible for answering a wide range of customer sales and technical enquiries via telephone and email, as well as providing full support to the sales team through numerous administrative tasks.
Key Responsibilities
* Answering customer enquiries over the phone or by email
* Interviewing customers to understand their enquiry in more detail prior to passing to the sales team for quoting
* Adding customers to the companys CRM and monitoring progress
* Providing customers with the correct product information
* Monitoring and managing the sales mailbox
* Supporting the sales team with administrative tasks
* Processing orders for accessories and miscellaneous items
* Processing order confirmations and payments
* Monitoring and responding to customer on the web chat.
* Preparing sales statistics spreadsheet.
Skills and Qualifications
* Minimum of two years administration experience in the construction, building supply or similar industry.
* Excellent communication skills
* Good interpersonal skills, with an ability to build positive working relationships at all levels
* Outgoing, confident and able to work under pressure
* Excellent organisational skills
* Ability to prioritise own workload
* Attention to detail in reporting and administration
* Good computer skills, e.g. Microsoft Office Suite
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate .