We'd love to hear from people with the following: A proven ability to deliver high presentation standards, customer care, compliance, and collections management in a historic setting An awareness of current developments and approved practices in the heritage sector around visitor engagement, innovation and access A passion for promoting inclusivity and diversity in the interpretation and presentation of history An ability to show resilience and positivity while delivering change and managing internal customers An ability to build effective and collaborative working relationships Successful experience of people management and delivering through others Collections & House ManagerThe Hinton portfolio covers a diverse range of sites, with teams working across Hinton Ampner, Uppark and Winchester City Mill. We’re an energetic and dynamic team, passionate about creating an inclusive and progressive place to work, visit and volunteer. You’ll be part of the Senior Leadership Team, part of key decision making that affects every part of the portfolio. You’ll help to engage our teams with change and pushing to improve how we care for our places and experiences for people.Reporting to the General Manager, you'll work in partnership with your peers across the leadership team to ensure operational efficiency, championing conservation and cultural heritage and working flexibly with other departments to achieve shared goals. You'll manage the Senior Collections & House Officer, supporting them to deliver conservation projects, collections care and the daily opening of the house at Hinton Ampner, making sure appropriate resources are in place to provide a consistent and excellent visitor experience. You'll also have overall responsibility for a team of volunteers, developing their skills and providing an indoor volunteering offer that is as flexible and inclusive as possible.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Internal Applicants only Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.Closing Date: 6 October 2024Interviews: 8 October 2024To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 156501IRC156501AlresfordFixed Term f/t (37.5 hrs pw for 12 mo)Ends: Oct 6th INTERNAL APPLICANTS ONLY PLEASE We're looking for a Collections and House Manager to join the Hinton portfolio. You'll support the Collections & House team to deliver outstanding conservation, presentation, and compliance standards across the portfolio. You'll ensure our indoor visitor offer continues to grow in relevance and accessibility for existing and new audiences, championing inclusive service and interpretation. You’ll plan and deliver high-quality collections care and management to improve opportunities for visitor engagement, leading the way for collections and interiors programming. Leading by example you’ll provide a culture of excellent customer care, engaging our visitors with conservation and our values. This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months. For an informal conversation before applying, please feel free to contact Gordon.Gardnernationaltrust.org.ukHinton Ampner, Bramdean, Alresford, SO24 0LACompliance.Eligibility to Work in the UK30,966 pa