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We are looking for a Head of Local Marketing to join our New Marketing team based out of Birmingham:
Are you passionate about transforming customer experiences in branches?
Do you excel at creating seamless, omni-channel journeys that connect online and offline touchpoints?
* Contracted to 37.5 hours per week
* Monday to Friday working 08:30 - 17:00
* 33 days annual leave (including bank holidays) + Birthday Day off
* Comprehensive health & wellbeing support programme, long service awards & key milestones
* Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.
Head of Local Marketing - Key Responsibilities
* Customer Experience: Develop and map exceptional in-branch customer journeys.
* Branch Merchandising: Lead creative and effective branch merchandising strategies.
* Branch Format & Productivity: Optimize in-branch layouts and operations to enhance productivity and engagement.
* Omni-Channel Integration: Seamlessly connect the digital and in-branch experience for our customers.
* Partnerships & Offers: Foster third-party and local partnerships to enhance customer value and support commercial offers.
* Communication: Ensure clear, compelling in-store communications and Point of Sale (POS) materials.
* Data-Driven Insights: Improve our Net Promoter Score (NPS) through actionable insights and customer feedback.
* Leadership: Cultivate a learning-oriented, collaborative team culture where innovation is encouraged, and failure is a step toward success.
* Stakeholder Education: Advocate for digital solutions and educate stakeholders on their benefits.
* Customer Advocacy: Represent UK customers in group-level discussions to ensure their voice is heard.
PLEASE APPLY ONLINE TODAY and a member of the team will be in contact.
At Rexel UK, we value diversity and inclusion, and we welcome individuals from all backgrounds to contribute their own unique perspectives and talents.
Our goal is to create a workplace where everyone feels valued and empowered to succeed, as we believe that a diverse and inclusive workforce is a strong and successful workforce.
Join us in our mission to #Powertogether and be part of something extraordinary.
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