WE’RE SERIOUSLY INTO HEALTHY SKIN. AND SO ARE OUR BRANDS. We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin. Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners. Uniquely, our brands work together as a whole to provide a Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme™ to feed the skin from within, Environ® to fortify the skin and et al. to finish. Eventis technology supports and enhances the journey to 100% skin health. Field-Based Retail Therapist Introduction to the Role: We are seeking a highly motivated Level 3 Therapist to join our team in an exciting new role at iiaa, reporting to the Head of Retail. As part of our retail presence in prestigious stores like Harvey Nichols and Selfridges, with a further rollout of high-end stores in 2025. You will be at the forefront of delivering exceptional skin health treatments and promoting our innovative skincare brands, Environ, Advanced Nutrition Programme™ and et al. This dynamic role involves promoting our unique "Feed, Fortify, Finish" approach, providing expert advice, performing facials and driving product sales across London-based locations and occasional sites across the UK. About the Role: Customer: Educate clients on the full "Feed, Fortify, Finish" approach, guiding them through the benefits of the Advanced Nutrition Programme™ for internal skin health, Environ® for external skin care, and et al. makeup for a flawless, skin-enhancing finish that does more than just cover. Perform full skin health consultations, Environ facials and have the skills to sell the appropriate products to provide clients with a complete skincare and beauty regimen Sales: Maximise retail sales opportunities by identifying client needs during treatments and offering relevant products. Work closely with the Head of Retail and store teams to ensure facial bookings, treatments, and retail sales run smoothly. Collaborate with the Corporate Field Educator to coordinate events and training sessions, ensuring successful store-level execution. Travel: Travel within London outlets (mainly within the M25 area) to promote retail sales, consultations and facials, with occasional travel to other UK and Ireland locations. Manage diary and travel logistics efficiently, scheduling appointments and coordinating with store teams. Skills and Experience: Minimum Level 3 NVQ qualification in beauty therapy (or equivalent) is required to perform advanced skincare treatments and consultations. Experience working in a salon, clinic or department store as a therapist, ideally in high-end skincare. Proven ability to conduct successful product demonstrations and consultations. Flexible to work evenings and Saturdays and willing to travel. What’s in it for you? 25 days’ annual leave, rising the longer you stay with us Three additional holiday days over the festive period A monthly allowance to spend on our products, plus additional discount Corporate discounts Free annual eye test at Vision Express Awards: Global Green Beauty Awards 2024 – Gold: Best Probiotic – Advanced Nutrition Programme Skin Clear Biome & Gold: Editor’s Choice – Advanced Nutrition Programme Skin Clear Biome Natural Health Beauty Awards 2024 – Winner: et al. make up Beauty Shortlist Awards 2024 – Winner: Make-Up Product of the Year – et.al. Complexion Glow Wardrobe Beauty Icon Awards 2024 – Best Toner Winner: Youth EssentiA Vita Peptide Toner Tatler Beauty Awards 2023 - Best Green Packaging Winner: Environ Focus Care Moisture HA Hydrating Serum We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.