To support the Healthy Family Team in managing incoming and outgoing information via the telephone system and utilising SystmOne for recording information.
The post holder will perform all functions and tasks as required for the advice line team.
The Practitioner will take responsibility for the daily information flow via the telephone, including RECAP with liaison with B2 practitioner.
The post holder is responsible for the smooth transition of information from families and others to the Healthy Family Team.
The team will be working proactively using a partnership approach to promote health and contribute to tackling health inequalities within the level of competencies required for the post.
A key aspect of the role is to work flexibly to meet the needs of the service as required.
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
see Job Description document :
Work within the advice line team to support the Healthy Family Teams to deliver the 0-19 Healthy Child and Public Health Nursing Programme.
Work in partnership with other members of staff, teams, voluntary and statutory organisations in response to service user and local community needs contributing to the Public Health Priorities.
Signpost and provide information for parents and young people, communicating information in an understandable form to children and young people.
Undertake supervision from Professional Service Lead as per Trust policy.
Work with the Healthy Family Team to aid operational performance, informing Professional Lead of any noted anomalies.
Checking of Team Secure Email daily when necessary and action/delegate requests as appropriate.
This advert closes on Wednesday 2 Apr 2025
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